What hours our reception open?
Our reception is open 24/7 daily.
What is the hotel address?
Perth, Australia
6020/678 Hay St, Perth, Western Australia 6000, Australia.
Austin, Texas
5900 Balcones Dr Suit 100, Austin, TX 78731, United States.
What are your contact details?
You can call us at
AU +61-480-806-683
US +1-956-696-7929
or email
booking@tomshankhotel.com.au.
Can i store my luggage before check-in or after my stay?
Yes! We have safe luggage storage facilities where we can hold your luggage during office hours.
What time is check-in?
Our check-in time is 2pm.
Do you have business Centre?
We do have a dedicated business hub and meeting rooms, however, all rooms are equipped with free and unlimited high-speed WiFi and desks. Printing, faxing and scanning are also available from reception. You can email your printing needs to booking@tomshankhotel.com.au
Do you provide breakfast?
Toms Hank Hotel Restaurant's offer breakfast on-site, we have also partnered with Seoul Sisters on Halifax Street to provide a delicious breakfast option for our guests! You can enjoy breakfast for just $25 per person. Simply visit our reception to obtain your breakfast voucher and start your day with a wonderful meal just around the corner.
Do rooms have coffee machines?
Yes! Enjoy complimentary Nespresso pods during your stay.
Can i change my booking or cancel my reservation?
Yes! When you book directly with us, you have up until 24 hours before your arrival date to cancel or change the booking. Third-party website bookings are subject to different rules.
Do i need a credit card to make a booking?
Yes. All bookings require a credit card on file.
What tims is check-out
Our check-out time is 11 am.
Do you have early check-in/check-out ?
Yes! We may be able to organise early check-in or late check-out for an extra fee pending availability. Please contact us at booking@tomshankhotel.com.au to check availability.
Do you have carparking?
Secure car parking is available at Perth Place, just hundred meters from the hotel reception, for $25 per day.
Do you have swimming pool?
Toms Hank Hotel have a swimming pool, however, we are within walking distance from the Glenelg Beach tram line.
Do you have GYM facilities?
Toms Hank Hotel have a gym, however, we are within walking distance from Pilates and Yoga studios, and a Goodlife Gym.
Do you have laundry facilities?
Yes, our Junior Suites and Deluxe Suites have a laundry and dryer in the room. For Standard and Superior rooms, the hotel also offers dry cleaning services with the best companies in Perth for an extra fee.
Do the hotel have free WIFI?
Yes! Unlimited high-speed WiFi is offered for guests free of charge.
Do rooms have smart TV's?
Yes! All rooms come complete with Smart TVs.
Is a security bond required?
Yes. A security bond will be required upon arrival.
Can i make a special request such as birthday or annivesary
Before completing your booking, please write something within the notes section, or give us a call prior to your booking to organise special requests.